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China-Africa Trade Information Service
Photo by Journal du Cameroun
The centres going by MTN officials will “offer a completely digital experience to clients, and is the first of its kind to deliver this level of new digital world experiences to clients in Cameroon”.
“Equally, touch sensitive and connected screens, self-service and customer feedback stations, touch & trial, including games, are provided to make the lives of clients a whole lot brighter” states a communiqué from MTN Cameroon. It further states that entrepreneurs and promoters of small and medium enterprises shall also have a dedicated space to provide professionals with MTN Business propositions.
MTN maintains that the traditional services offered to the clientele shall not be left out. “At this new Service Centre, there will be the sale of SIM cards, registration of subscribers, migration to 4G, activation of MTN Mobile Money accounts, money withdrawal and transfer, sale of phones, smartphones, tablets and other connected devices. Same services shall also be available inside the commercial complex, Carrefour Market in the Bonamoussadi neighbourhood in Douala where MTN shall open a contact point on 15 December 2017,”it explains.
With the Hilton Service Centre in Yaoundeand Carrefour Market Service Centre in Douala, MTN Cameroon now has 22 Service Centres, nationwide. “This is the concretisation of our promises: reinforce proximity with millions of our subscribers and in the new digital world, provide them with simple, innovative and affordable communication services,”Philisiwe Sibiya, Chief Executive Officer of MTN Cameroon explained.
MTN Cameroon is a provider of communication and payment solutions, incorporated in Cameroon since February 2000. MTN is one of the five most significant companies in Cameroon, and was second biggest tax payer in 2015.